Customer Success Manager

GLOBAL PAYMENT HOLDING COMPANY

Frankfurt, Germany
Customer success management
Account management
B2b sales pipeline
As a Customer Success Manager (m/f/d), you will be the central point of contact for our business customers, supporting them in optimally using our payment solutions

Job Summary

  • As a Customer Success Manager (m/f/d), you will be the central point of contact for our business customers, supporting them in optimally using our payment solutions.
  • You will build long-term customer relationships, identify growth potential, and accompany companies from initial contact to successful collaboration, combining sales, consulting, and customer management.
  • We offer a dynamic international environment with exciting perspectives, opportunities for rapid development through independent work, and flexible working hours with mobile work options.

Matching Summary

As a Customer Success Manager (m/f/d), you will be the central point of contact for our business customers, supporting them in optimally using our payment solutions.

Skills & Requirements

Must-have

  • Customer Success Management
  • Account Management
  • B2B sales pipeline
  • CRM system experience
  • Payment solutions knowledge

Nice-to-have

  • Customer relationship building
  • Upselling and cross-selling
  • Market development ideas
  • Digital payment interest

Key Requirements

  • First experience in sales, Customer Success, or Account Management
  • Fluent German language skills
  • Experience with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter