Honda Service Advisor

Darrell Waltrip Honda

Franklin, Tennessee, US
Not specified
Valid driver's license required
3-5 years automotive experience
Customer service and organizational skills
Darrell Waltrip Honda is seeking a Service Advisor to manage customer service and vehicle maintenance needs. The role involves advising customers on repairs and services, estimating costs, and ensuring high customer satisfaction within the service department

Job Summary

  • The role involves selling, identifying, and documenting service, maintenance, and repair services for customers while scheduling appointments.
  • Employees must maintain CSI at or above company standards and demonstrate core values like integrity and accountability.
  • The position requires regular attendance including evening hours, weekends, and holidays with potential exposure to noise and exhaust fumes.

Matching Summary

Match Score: 75

Darrell Waltrip Honda is seeking a Service Advisor to manage customer service and vehicle maintenance needs. The role involves advising customers on repairs and services, estimating costs, and ensuring high customer satisfaction within the service department.

Skills & Requirements

Must-have

  • Valid Driver's License required
  • 3-5 years automotive experience
  • Customer service and organizational skills
  • Knowledge of vehicle mechanical operations
  • Intermediate Microsoft Office skills

Nice-to-have

  • Dealership Management System knowledge
  • Servant Leadership core values
  • Commitment to continuous improvement
  • Passion for winning culture
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma or GED
  • 3-5 years work experience in automotive industry
  • Valid Driver's License
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter