Relationship Models Associate Ii

BBVA

Lima, Peru
Process control and monitoring
Service level agreement (sla) compliance
User role management
The mission is to ensure that processes within the integral management of claims and requirements are executed according to regulatory provisions and internal/external audit guidelines

Job Summary

  • The mission is to ensure that processes within the integral management of claims and requirements are executed according to regulatory provisions and internal/external audit guidelines.
  • Key functions include executing control of initiatives to prevent claims, monitoring service level agreements, managing user roles, and validating compliance with regulatory standards.
  • The role involves supporting audit inspections, resolving regulatory observations, developing training plans, and preparing various reports for regulatory bodies and internal stakeholders.

Matching Summary

The mission is to ensure that processes within the integral management of claims and requirements are executed according to regulatory provisions and internal/external audit guidelines.

Skills & Requirements

Must-have

  • Process control and monitoring
  • Service Level Agreement (SLA) compliance
  • User role management
  • Regulatory compliance (SBS, Indecopi)
  • Data validation and reporting
  • Audit support

Nice-to-have

  • Continuous improvement mindset
  • Customer quality focus
  • Multidisciplinary team collaboration

Key Requirements

  • 3-4 years leading projects
  • Optimizing operational processes
  • Advanced KPI design and management
  • Reporting for senior management
  • Knowledge of SBS, Indecopi, Asbanc
  • VBA (Excel) and Python for data management

Work Rights

Not specified

Tailored Resume

Cover Letter