Retail Customer Service Officer

Australia Post

Nambour, Queensland, Australia
Base: $28.58 - $30.55 / hour; bonus/equity: not sp...
On-site
Customer sales and service transactions
Handling high value transactions
Assisting with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Performing customer sales and service transactions with customers, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58 - $30.55 / hour; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Handling high value transactions
  • Assisting with mail lodgements
  • Promoting products and services
  • Building rewarding customer relationships

Nice-to-have

  • Friendly, enthusiastic, and reliable
  • Team environment
  • Customer at the centre
  • Making a difference in the community

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs of mail regularly
  • Stand for your shift

Work Rights

Not specified

Tailored Resume

Cover Letter