The role involves serving as the first line of support for clients by managing accounts, answering questions, and connecting them with appropriate team members
Job Summary
The role involves serving as the first line of support for clients by managing accounts, answering questions, and connecting them with appropriate team members.
Candidates must be flexible to work banking center hours including evenings and weekends, and may need to travel between multiple centers within a reasonable distance.
CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off for growth known as Purpose Day.
Matching Summary
The role involves serving as the first line of support for clients by managing accounts, answering questions, and connecting them with appropriate team members.
Salary
Competitive salary; Incentive pay included; Banking benefits and pension plan provided
Skills & Requirements
Must-have
Client engagement and account management
Problem solving and client issue resolution
Flexibility for evenings and weekends
Willingness to work at multiple locations
Digital literacy and mobile banking knowledge
Nice-to-have
Passion for building meaningful relationships
Goal-oriented mindset with curiosity
Commitment to diversity and inclusion values
Strong interpersonal communication skills
Adaptability to fast-paced environments
Key Requirements
Legal eligibility to work in Canada
Valid work or study permit if applicable
Completion of attribute-based assessment and skills tests