Help Desk Support Analyst Level 3 Category Information Technology Location Lombard, Il

BridgePoint Technologies LLC

Lombard, Il, USA
On-site
Advanced windows operating systems knowledge
Strong networking knowledge
Windows domain environments
The core of what we do at BridgePoint Technologies every day is helping people when they need help, putting the needs of the customer first

Job Summary

  • The core of what we do at BridgePoint Technologies every day is helping people when they need help, putting the needs of the customer first.
  • We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regarding their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand.
  • If you are a humble, patient, authentic person that loves working with people as much as you do working with technology, then please follow these instructions carefully as we want to hear from you!

Matching Summary

The core of what we do at BridgePoint Technologies every day is helping people when they need help, putting the needs of the customer first.

Skills & Requirements

Must-have

  • advanced Windows operating systems knowledge
  • strong networking knowledge
  • Windows domain environments
  • VMWare expertise
  • escalation point for Level 1 and Level 2

Nice-to-have

  • customer service driven experience
  • team player
  • transparent communication
  • personal and professional growth
  • fast-paced environment

Key Requirements

  • Resume in PDF format
  • Cover sheet explaining candidacy
  • Include desired salary

Work Rights

Not specified

Tailored Resume

Cover Letter