Representante De Servicio Al Cliente

taunus-online.de

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Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
** The job posting is for a Customer Service Representative at Integer, emphasizing a culture of inclusivity, collaboration, and customer success. The role involves managing customer orders, coordinating delivery schedules, and addressing inquiries, requiring a Bachelor's degree and 1-3 years of relevant experience. **

Job Summary

  • At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
  • Key responsibilities include creating and expediting customer orders, coordinating demand schedules, resolving customer inquiries and invoicing issues, and managing customer records.
  • The role requires a Bachelor's degree in marketing or business, 1-3 years of customer service or manufacturing experience, and proficiency with enterprise and production management software, preferably Oracle.

Matching Summary

Match Score: 75

** The job posting is for a Customer Service Representative at Integer, emphasizing a culture of inclusivity, collaboration, and customer success. The role involves managing customer orders, coordinating delivery schedules, and addressing inquiries, requiring a Bachelor's degree and 1-3 years of relevant experience. **

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiry and problem resolution
  • customer invoicing issue resolution
  • customer quoting and product pricing
  • product technical information dissemination
  • customer records and delivery schedules administration
  • return goods activity coordination
  • new account information obtaining
  • forecasting and shipping schedule reporting
  • finished goods and safety stock inventory input
  • GB production environments understanding
  • customer production environments understanding
  • customer activity communication channels maintenance

Nice-to-have

  • common set of values
  • unifying culture
  • embracing uniqueness
  • long-term success positioning
  • respectful interaction
  • open and honest communication
  • doing the right things
  • doing things right

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service and/or manufacturing experience
  • Experience with complex enterprise and production management software
  • Oracle preferred
  • Ability to read and interpret contracts and specifications sheets
  • Excellent customer service skills
  • Verbal and written skills and numerical agility
  • Excellent organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter