Patient Service Associate Executive (Admissions and Service Centre)*(9647) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Alexandra, Singapore
Rotating shifts (includes night shifts, weekends, and public holidays)
Bedside financial counselling for admitted patients
Managing complex billing inquiries and disputes
Performing rotating shifts including nights and weekends
The Patient Service Associate Executive position at Alexandra Hospital involves providing financial counselling to patients regarding their medical costs and payment options. The ideal candidate will possess strong communication and analytical skills, and be able to work in a collaborative environment while managing complex billing inquiries
Job Summary
The role involves conducting bedside financial counselling to provide patients with accurate cost estimates and financing options.
Candidates will manage complex billing inquiries, coordinate payment modes for insurance plans, and ensure proper documentation handovers.
The position requires the ability to work rotating shifts including nights, weekends, and public holidays while supporting team development.
Matching Summary
Match Score: 75
The Patient Service Associate Executive position at Alexandra Hospital involves providing financial counselling to patients regarding their medical costs and payment options. The ideal candidate will possess strong communication and analytical skills, and be able to work in a collaborative environment while managing complex billing inquiries.
Skills & Requirements
Must-have
Bedside financial counselling for admitted patients
Managing complex billing inquiries and disputes
Performing rotating shifts including nights and weekends
Coordinating payment modes for insurance plans
Assisting with staff onboarding and rostering
Nice-to-have
Strong analytical and interpersonal communication skills
Positive can-do attitude in ambiguous situations
Ability to foster teamwork and resolve conflicts
Experience with healthcare compliance and audits
Key Requirements
GCE O levels/A levels/Nitec/Higher Nitec/Diploma
Singapore Citizen or Singapore Permanent Resident status only
Availability to work rotating shifts including nights
Work Rights
Must be Singapore Citizen or Singapore Permanent Resident