Front Office Assistant

Hotel Chadstone Melbourne MGallery

Kuala Lumpur, Malaysia
On-site
Guest service operations
Efficiently, courteously and professionally
Customer-focused hospitality
Hotel Chadstone Melbourne MGallery is seeking a Front Office Assistant for their Kuala Lumpur location, focusing on delivering exceptional guest service and operational support. The ideal candidate will possess experience in front office management and customer service, alongside strong communication and problem-solving skills

Job Summary

  • To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
  • To assist hotel guest efficiently, courteously and professionally at all times.
  • We are seeking an organized and strategically-minded individual with a passion for customer-focused hospitality.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Front Office Assistant for their Kuala Lumpur location, focusing on delivering exceptional guest service and operational support. The ideal candidate will possess experience in front office management and customer service, alongside strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Guest Service Operations
  • efficiently, courteously and professionally
  • customer-focused hospitality
  • issue resolution skills
  • customer service drive
  • active listening skills
  • professional presentation

Nice-to-have

  • passion for hospitality
  • identify areas for improvement
  • represent the department at meetings
  • motivate a high-performing team
  • strong sense of responsibility

Key Requirements

  • Relevant experience in front office
  • Fluent English, both written and spoken
  • Proven problem-solving abilities
  • multitasking abilities
  • Excellent leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter