The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals
Job Summary
The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals.
The role involves supporting Ticketmaster proprietary hardware and software, including ticket printers, handheld devices, and network devices, often working on-site at festivals and outdoor events.
Ticketmaster values reliability, teamwork, integrity, and belonging, fostering an inclusive culture that supports professional development and a ‘Fan First’ mindset.
Matching Summary
The Technology Support team provides technical support and installation services across various business units and client bases to ensure successful delivery of major events and festivals.
Skills & Requirements
Must-have
Technical support for hardware and software
On-site installations at live events
Customer focused service delivery
Network device configuration and support
Incident and asset management
Nice-to-have
Interest in wired and wireless networking
Good interpersonal and communication skills
Ability to work in pressurised environments
Teamwork and collaboration
Dynamic to live entertainment environment
Key Requirements
Valid clean driving licence
Ability to travel and work nights, weekends, holidays