Sr Business Process Analyst - Knowledge Management And Ai

Workday

Not specified; not specified; not specified
Fully remote
8+ years business process analyst experience
5+ years knowledge management and kcs
Process mapping with visio or lucidchart
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools

Job Summary

  • The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
  • Candidates will collaborate with cross-functional teams to map existing support processes and develop clear documentation including SOPs and process flows.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field per quarter while supporting a culture of integrity and empathy.

Matching Summary

The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 8+ years Business Process Analyst experience
  • 5+ years Knowledge Management and KCS
  • Process mapping with Visio or Lucidchart
  • SQL and data visualization with Tableau
  • AI chatbot and automated system experience

Nice-to-have

  • Lean Six Sigma certification preferred
  • Adaptable self-starter in high-growth env
  • Experience with emerging AI technologies
  • Strong written and verbal communication skills

Key Requirements

  • Bachelor's degree in related field
  • 8+ years as Business Process Analyst
  • 5+ years in knowledge management tools
  • 2+ years experience with SQL
  • KCS and Lean Six Sigma certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter