Guest Services- Pt- Mgm Music Hall Fenway

Live Nation Worldwide Inc

Boston, MA, US
Base: $16.0 - $20.00 usd hourly; bonus/equity: not...
Exemplary customer service
Adapt to customer needs
Record customer interactions
The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway

Job Summary

  • The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.
  • Deliver exemplary customer service to maintain customer loyalty and adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
  • Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Matching Summary

The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.

Salary

Base: $16.0 - $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • exemplary customer service
  • adapt to customer needs
  • record customer interactions
  • constant walking and climbing stairs
  • lifting and carrying 50 lbs+

Nice-to-have

  • entrepreneurial spirit
  • resourceful and innovative
  • strong sense of teamwork
  • dog-friendly offices
  • progressive benefits

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service
  • Excellent verbal, written and interpersonal communication skills
  • Acute sense of judgment, tact and diplomacy
  • COVID-19 vaccination required

Work Rights

Not specified

Tailored Resume

Cover Letter