Lm051: Retail Service Agent

FedEx

Tijuana, BCN, Mexico
Not specified
2 years customer service experience
English language proficiency
Toeic score minimum 450 points
FedEx is seeking a Retail Service Agent in Tijuana, Mexico, to perform administrative and customer service tasks while ensuring compliance with operational standards. The role requires proficiency in English, a customer service focus, and experience handling cash and values

Job Summary

  • The role involves advising customers on products and services while achieving sales objectives and developing frequent accounts.
  • Employees are responsible for checking packages for proper labeling, legality of content, and compliance with customs documentation.
  • Candidates must possess a high school degree, two years of customer service experience, and a valid TOEIC score of at least 450.

Matching Summary

Match Score: 75

FedEx is seeking a Retail Service Agent in Tijuana, Mexico, to perform administrative and customer service tasks while ensuring compliance with operational standards. The role requires proficiency in English, a customer service focus, and experience handling cash and values.

Skills & Requirements

Must-have

  • 2 years customer service experience
  • English language proficiency
  • TOEIC score minimum 450 points
  • Cash management knowledge
  • FedEx warehouse operation knowledge
  • Ability to lift 75 lbs and maneuver 150 lbs

Nice-to-have

  • Strong problem-solving skills
  • Excellent interpersonal communication
  • Attention to detail in documentation
  • Experience with hazardous material compliance
  • Basic technology maintenance skills

Key Requirements

  • High School degree or equivalent
  • Two years of customer service focus on sales
  • Minimum TOEIC score of 450 points
  • Knowledge of FedEx SCS Warehouse operations
  • Proficiency in English language

Work Rights

Not specified

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