Markets Rates Front Office Technology Support Specialist

Brightonparkbank

Paris, France
Front office rates etrading support
Electronic trading platforms
Rates products knowledge
Act as the first line of support for Front Office users (Traders and Sales), collaborating closely with development, infrastructure, and global teams to ensure system stability, optimal performance, and swift incident resolution

Job Summary

  • Act as the first line of support for Front Office users (Traders and Sales), collaborating closely with development, infrastructure, and global teams to ensure system stability, optimal performance, and swift incident resolution.
  • Operating in a high-pressure environment, you will maintain reliable eTrading systems across internal and vendor platforms while driving operational excellence, risk control, and continuous improvement.
  • This is a hands-on, business-critical role requiring strong technical expertise, solid Rates product knowledge, and clear communication under pressure.

Matching Summary

Act as the first line of support for Front Office users (Traders and Sales), collaborating closely with development, infrastructure, and global teams to ensure system stability, optimal performance, and swift incident resolution.

Skills & Requirements

Must-have

  • Front Office Rates eTrading support
  • electronic trading platforms
  • Rates products knowledge
  • Advanced technical troubleshooting
  • incident management experience
  • stakeholder engagement
  • Fluency in English and French

Nice-to-have

  • automation and scripting
  • monitoring and observability platforms
  • distributed real-time trading systems
  • ITIL operational processes
  • risk and controls
  • business acumen

Key Requirements

  • Front Office Rates eTrading support expertise
  • Investment Banking environment experience
  • Advanced technical troubleshooting experience
  • Fluency in English and French

Work Rights

Not specified

Tailored Resume

Cover Letter