Customer Success Specialist

Allegion Corp

Atlanta, Georgia, US
Not specified; not specified; health, dental, visi...
Hybrid
3+ years professional experience
Smart-home integration troubleshooting
B2b upselling and cross-selling
The role involves providing technical setup support for onboarding new customers and migrations while proactively exceeding customer expectations

Job Summary

  • The role involves providing technical setup support for onboarding new customers and migrations while proactively exceeding customer expectations.
  • Candidates will guide clients through integration processes to ensure the success of their self-touring implementation in real estate.
  • Allegion offers a culture that promotes work-life balance with unlimited PTO, a 401K plan with no vesting period, and tuition reimbursement.

Matching Summary

The role involves providing technical setup support for onboarding new customers and migrations while proactively exceeding customer expectations.

Salary

Not specified; Not specified; Health, dental, vision insurance; 401K with 6% match; Unlimited PTO; Tuition Reimbursement

Skills & Requirements

Must-have

  • 3+ years professional experience
  • Smart-home integration troubleshooting
  • B2B upselling and cross-selling
  • Real estate software knowledge
  • IoT-based solutions understanding

Nice-to-have

  • Passion for technology and support
  • Client-first mindset
  • Strategic problem-solving abilities
  • Team player with versatility
  • High school diploma equivalent

Key Requirements

  • Minimum 3 years professional experience
  • At least 1 year in Tech environment preferred
  • Experience in real estate software or property technology
  • Ability to travel occasionally (10%-20%)
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

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