Crm & Retention Marketing Manager

ANINE BING

Los Angeles, CA, United States
Not specified; not specified; comprehensive medica...
On-site
5+ years crm or retention marketing experience
Ai-native workflows for predictive segmentation
Hands-on shopify and esp platform implementation
This role is a build position at the intersection of lifecycle marketing and AI-powered personalization where you will own retention from strategy to execution

Job Summary

  • This role is a build position at the intersection of lifecycle marketing and AI-powered personalization where you will own retention from strategy to execution.
  • The successful candidate must have hands-on experience applying AI tools to marketing, including predictive segmentation and generative content.
  • Benefits include flexible work schedules, generous paid time off, comprehensive medical coverage, and seasonal wardrobe allotments.

Matching Summary

This role is a build position at the intersection of lifecycle marketing and AI-powered personalization where you will own retention from strategy to execution.

Salary

Not specified; Not specified; Comprehensive medical, dental, vision, parental leave, and employee discount provided

Skills & Requirements

Must-have

  • 5+ years CRM or retention marketing experience
  • AI-native workflows for predictive segmentation
  • Hands-on Shopify and ESP platform implementation
  • Proven track record optimizing email and SMS programs
  • Experience managing direct reports

Nice-to-have

  • Strong creative partnership and briefing skills
  • Retail clienteling and unified customer experience expertise
  • Ability to translate data into actionable strategies
  • Modern approach to automation and data usage

Key Requirements

  • 5+ years experience in DTC or fashion brand CRM
  • Management experience mentoring at least one direct report
  • Proficiency with Shopify, ESP, and marketing analytics tools

Work Rights

Not specified

Tailored Resume

Cover Letter