Endpoint Services Technician

University of Miami Health System

Miami, Florida, US
Competitive salaries; comprehensive benefits inclu...
Endpoint device installation and configuration
Network communication problem determination
Help desk ticket management and tracking
The Endpoint Services Technician provides technical user advice and support to academic and administrative staff for problems related to network communications

Job Summary

  • The Endpoint Services Technician provides technical user advice and support to academic and administrative staff for problems related to network communications.
  • The role involves monitoring systems, advising senior staff of network application status, and acting as the first point of contact for problem determination.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Matching Summary

The Endpoint Services Technician provides technical user advice and support to academic and administrative staff for problems related to network communications.

Salary

Competitive salaries; Comprehensive benefits including medical, dental, tuition remission; Not specified

Skills & Requirements

Must-have

  • Endpoint device installation and configuration
  • Network communication problem determination
  • Help desk ticket management and tracking
  • Software driver installation and testing
  • Hardware decommissioning procedures

Nice-to-have

  • Ability to work evenings nights and weekends
  • Commitment to university core values
  • Collaborative work environment skills
  • High attention to detail in assignments
  • Discretion with confidential information

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year of relevant experience
  • Proficiency in Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter