Guest Services - Darien Lake

Livenation

Corfu, NY, United States
Base: $16.00 - $17.50 usd hourly; bonus/equity: no...
Customer service and communications
Handling customer inquiries and complaints
Walking, climbing stairs, lifting 50 lbs
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company operating over 45 venues across the United States

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment and eCommerce company operating over 45 venues across the United States.
  • The Guest Service member will deliver exemplary customer service, resolve customer concerns, and participate in venue sustainability programs to create once in a lifetime experiences for fans.
  • Safety for employees and guests is the first priority, and the company fosters a culture of care, teamwork, and efficiency.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company operating over 45 venues across the United States.

Salary

Base: $16.00 - $17.50 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and communications
  • Handling customer inquiries and complaints
  • Walking, climbing stairs, lifting 50 lbs
  • Telephone and in-person customer interaction
  • Recording customer interactions
  • Teamwork and program execution

Nice-to-have

  • Strategic thinking and problem-solving
  • Tact and diplomacy
  • Sustainability program participation
  • Efficient venue closing procedures

Key Requirements

  • Must be 18 years or older
  • At least 2 years in customer service
  • Work authorization without employer sponsorship
  • Ability to lift and carry 50 lbs+

Work Rights

Must have work authorization without sponsorship

Tailored Resume

Cover Letter