Workplace Delivery Manager

Jll Com Sg

Bengaluru, KA, IN
Workspace service delivery management
Vendor and supplier performance oversight
Client and stakeholder relationship management
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.
  • The role oversees day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs to create Customer Delight.
  • This position requires proactive leadership to maintain clean, hygienic workspaces and seamless services while managing client relationships and continuous improvement.

Matching Summary

JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.

Skills & Requirements

Must-have

  • Workspace service delivery management
  • Vendor and supplier performance oversight
  • Client and stakeholder relationship management
  • Team leadership and staff development
  • Compliance with SOPs and SLAs
  • Operational control and risk management

Nice-to-have

  • Proactive and detail-oriented approach
  • Customer service oriented attitude
  • Ability to manage conflict effectively
  • Strong analytical and organizational skills
  • Adaptability in fast-paced environments
  • Collaborative and open team player

Key Requirements

  • 8+ years hospitality/facility management experience
  • Bachelor’s degree in related field preferred
  • Excellent verbal and written communication skills
  • Strong presentation and analytical skills
  • Ability to adapt to client changing needs
  • Experience managing multiple operational matters
  • Not specified work authorization requirements

Work Rights

Not specified

Tailored Resume

Cover Letter