Concierge Associate

Grand Mercure Bengaluru Gopalan Mall managed by Accor

Bengaluru, India
On-site
Handle guest luggage efficiently
Greet guests per guidelines
Resolve guest queries timely
The role is responsible for handling guests' luggage and greeting them according to established guidelines

Job Summary

  • The role is responsible for handling guests' luggage and greeting them according to established guidelines.
  • Employees must resolve guest issues in a timely manner to ensure high customer satisfaction.
  • The position requires flexibility to work extended hours and night shifts as needed for hotel operations.

Matching Summary

The role is responsible for handling guests' luggage and greeting them according to established guidelines.

Skills & Requirements

Must-have

  • Handle guest luggage efficiently
  • Greet guests per guidelines
  • Resolve guest queries timely
  • Adhere to hotel standards

Nice-to-have

  • Warm and friendly manner
  • Team support capabilities
  • Product knowledge of hotel

Key Requirements

  • Diploma or Degree in Hotel Management
  • 0-2 years Front Office experience
  • Prior hospitality background preferred

Work Rights

Not specified

Tailored Resume

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