Guest Services, Inc. is seeking a Reservationist for their Seven Bays Marina location in Davenport, WA. The role involves managing customer communications, handling reservations, and providing excellent customer service, requiring strong organizational and interpersonal skills
Job Summary
The Reservations Agent must have the ability to make reservations, make outbound calls, email, and communicate with guests.
Accurately post charges and refunds to reservations when necessary.
Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites.
Matching Summary
Match Score: 75
Guest Services, Inc. is seeking a Reservationist for their Seven Bays Marina location in Davenport, WA. The role involves managing customer communications, handling reservations, and providing excellent customer service, requiring strong organizational and interpersonal skills.
Salary
18.00 USD Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Manage call and email activity
Communicate with customers verbally and via email
Respond to guest inquiries
Represent the company professionally
Nice-to-have
Develop full working knowledge of company brand
Actively looks for ways to assist customers
Key Requirements
High School Diploma
Minimum of 18 years of age
Computer proficiency with Office 365
Property Management System (PMS) experience preferred
Ability to organize and coordinate multiple priorities