Customer Service Specialist

Auto Club Enterprises

Overland Park, KS, United States
Provide professional customer service
Sell memberships and insurance
Resolve member problems
This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch

Job Summary

  • This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.
  • Provide professional customer service to members and insured’s.
  • Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!)

Matching Summary

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch.

Skills & Requirements

Must-have

  • Provide professional customer service
  • Sell memberships and insurance
  • Resolve member problems
  • Handle complex transactions
  • Data entry
  • Microsoft Word and Excel skills

Nice-to-have

  • Positive relationship with management
  • Cross selling opportunities
  • Team player
  • Service-driven professionals

Key Requirements

  • High School GED Required
  • 1-3 years Customer service Preferred
  • Advanced customer service skills preferred
  • Property and Casualty/Solicitors License required
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Work Rights

Not specified

Tailored Resume

Cover Letter