Customer Support Specialist (m/w/d) / Kundenberater (m/w/d)
Capita
Plovdiv, Bulgaria
On-site
Respond to customer inquiries via sms/email/phone
Process changes for internet service providers
German language proficiency b2/c1
Capita is seeking a Customer Support Specialist in Plovdiv, Bulgaria, to provide exceptional support to telecommunications customers in Germany. The role involves handling customer inquiries through various channels and requires proficiency in German, strong organizational skills, and a customer-oriented mindset
Job Summary
As a Customer Support Specialist, you will handle customer inquiries for telecommunications clients, ensuring clear answers and quick solutions.
Your responsibilities include responding to written customer requests, processing changes for internet service providers, and implementing system updates.
The company offers a range of benefits including meal vouchers, private health insurance, a MultiSport card, and support for relocation.
Matching Summary
Match Score: 85
Capita is seeking a Customer Support Specialist in Plovdiv, Bulgaria, to provide exceptional support to telecommunications customers in Germany. The role involves handling customer inquiries through various channels and requires proficiency in German, strong organizational skills, and a customer-oriented mindset.