Customer Service - Personal Banker (6 Months)

NatWest Group

Nottingham, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding service in every interaction
High levels of accuracy
Proactive conversations
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • You’ll be committed to providing outstanding service in every interaction, working with high levels of accuracy to provide each customer with a seamless and positive experience.
  • You’ll benefit from a range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme and a generous holiday entitlement of 33 days.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: Protection, healthcare, lifestyle benefits, 33 days holiday pro rata, retirement fund contribution

Skills & Requirements

Must-have

  • outstanding service in every interaction
  • high levels of accuracy
  • proactive conversations
  • understanding customer needs
  • general banking requests
  • strong communication skills

Nice-to-have

  • customer centric approach
  • passion for customer service
  • thrive under pressure
  • work well as part of a team
  • develop new skills and responsibilities

Key Requirements

  • Foundation Certificate in Responsible Banking
  • Does not meet Skilled Worker visa sponsorship requirements
  • Six months contract duration

Work Rights

Not specified

Tailored Resume

Cover Letter