Formateur·rice – Assistance Aux Utilisateurs

CRP Informationssysteme GmbH

Quebec, Canada
French and english fluency
Customer support experience
Training delivery
The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site at client locations

Job Summary

  • The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site at client locations.
  • Key responsibilities include creating engaging training materials, providing first-level technical support, and following up post-training to ensure successful software adoption.
  • The company offers 100% remote work, comprehensive benefits including fully employer-paid health, dental, and vision insurance, and a collective RRSP with employer participation.

Matching Summary

The role involves designing and delivering training sessions for new and existing users of management software, both remotely and on-site at client locations.

Skills & Requirements

Must-have

  • French and English fluency
  • Customer support experience
  • Training delivery
  • Client site visits
  • Remote training sessions

Nice-to-have

  • Fast-paced environment
  • Detail-oriented
  • Exceptional customer service
  • Empathy and patience

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven trainer experience
  • Customer support best practices knowledge
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

Cover Letter