Customer Service Representative - Aborn Pet Hospital
Aborn Pet Hospital
Fremont, CA, United States
Base: $20-25; bonus/equity: not specified; benefit...
Answering phones
Scheduling appointments
Greeting clients
Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff
Job Summary
Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Compensation will align with skill level and experience. Range $20-25 Benefits: 401k with match Outstanding benefit package including medical, vision, dental, life insurance, HSA and more! ( For Full Time employees ) Paid time off and sick leave ( for full time employees) Veterinary service/product discounts
The Client Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.
Matching Summary
Our CSRs (Customer Service Representative) are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Salary
Base: $20-25; Bonus/Equity: Not specified; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO, sick leave, veterinary discounts (for FT employees)
Skills & Requirements
Must-have
answering phones
scheduling appointments
greeting clients
processing payments
managing financial information
client and staff communication
Nice-to-have
animal and people loving
organized and efficient
can-do friendly personality
desire to learn
positive role model
show empathy toward clients
Key Requirements
At least one-year experience in a veterinary setting