In-associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Pan India

techcompaniesportugal.fyi

Salesforce configuration within sales cloud
Technical support to salesforce users globally
Experience with workflows, validation rules, triggers
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities

Job Summary

  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.
  • The Salesforce Configuration Analyst role is responsible for ongoing worldwide support and configuration requests specific to PwC Salesforce implementation.
  • PwC rewards contributions, supports wellbeing, and offers inclusive benefits, flexibility programmes, and mentorship to help employees thrive in work and life.

Matching Summary

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Skills & Requirements

Must-have

  • Salesforce configuration within Sales Cloud
  • Technical support to Salesforce users globally
  • Experience with workflows, validation rules, triggers
  • Reports and dashboards development
  • ITIL methodologies in enterprise Salesforce projects
  • User access rights management
  • Metadata analysis and troubleshooting

Nice-to-have

  • Advanced Excel and MS Office skills
  • Strong communication and analytical skills
  • Agility in adapting to rapid changes
  • Team player with mentoring abilities
  • Familiarity with ServiceNow ticket management
  • CRM Analytics administration experience
  • Ability to document end-to-end processes

Key Requirements

  • 3+ years experience in enterprise-level Salesforce projects
  • Bachelor or Master Degree
  • Proficiency in Salesforce Lightning Experience configuration
  • Experience documenting business processes and system designs
  • Intermediate Salesforce Administration and Configuration skills
  • Experience with ITIL methodologies
  • Very good written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter