Manager - Claims Operations

269

Sydney, NSW, Australia
Not specified; compynywide incentive scheme + sala...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong stakeholder management skills
The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to ensure high-quality customer outcomes

Job Summary

  • The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to ensure high-quality customer outcomes.
  • EML fosters a learning culture with opportunities for long-term career growth, including comprehensive learning and development programs.
  • Employees enjoy benefits such as up to 2 days of work-from-home flexibility per week, generous discounts, and access to an Employee Assistance Program.

Matching Summary

The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to ensure high-quality customer outcomes.

Salary

Not specified; Companywide incentive scheme + salary reviews mentioned

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong stakeholder management skills
  • Ability to drive operational strategy
  • Hands-on leadership capability

Nice-to-have

  • Commercially minded approach
  • Resilient and accountable leader
  • Culture of continuous improvement
  • Strategic thinking abilities
  • High-performing team builder

Key Requirements

  • Proven experience in CTP claims environments
  • Track record of delivering business objectives
  • Senior level stakeholder management experience

Work Rights

Not specified

Tailored Resume

Cover Letter