Ascending Service Manager

Groundworks

Fort Wayne, IN, United States
Develop and lead weekly trainings
Evaluate field performance
Manage service techs
Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes

Job Summary

  • Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.
  • The Ascending Service Manager will assist in developing sales strategies, handling customer complaints, and managing Service Techs, ensuring excellent customer service.
  • The company offers real career growth, comprehensive benefits, company ownership equity, and hands-on training in a Top Workplace environment.

Matching Summary

Groundworks is North America's leading foundation repair and water management specialist, driven by a purpose to protect, repair, and improve customers' homes.

Skills & Requirements

Must-have

  • Develop and lead weekly trainings
  • Evaluate field performance
  • Manage Service Techs
  • Achieve excellent customer service
  • Work in fast-paced environment
  • Excel and data management tools

Nice-to-have

  • Company ownership equity
  • Culture values hard work
  • Innovation
  • Real career growth opportunities

Key Requirements

  • High school diploma or GED
  • Proven experience in Service and/or customer service
  • Proficiency in Excel
  • Proficiency in Microsoft Office applications
  • Strong management and leadership skills
  • Effective communication skills
  • Exceptional customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter