Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences
Job Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
The role involves managing daily instructions, ensuring accurate handover of information, and maintaining the organization and cleanliness of the concierge desk and back office.
Essential functions include supervising guest arrivals and departures, providing accurate information, handling client requests, and collaborating with other hotel departments.
Matching Summary
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
Skills & Requirements
Must-have
Accurate message taking and follow-up
Client information and service recommendations
Maintain cleanliness of desk and back office
Handle client requests and issues
Manage concierge cash register
Nice-to-have
Genuine heart and personal service
Commitment to luxury experiences
Adaptability to high activity situations
Proactive anticipation of guest needs
Key Requirements
Fluent French (written and spoken)
Fluent English (written and spoken)
Swiss nationality, residency, or EU citizen
Knowledge of Geneva and surrounding areas
Proficiency in computer tools
Work Rights
Swiss nationality, Swiss residency authorization or EU citizen