Field Service Technician, Augusta, Ga

BD

Augusta, Ga, USA
$27.80 - $43.20 usd hourly; not specified; not spe...
Fully remote
Technical support for automated dispensing systems
Hardware and software troubleshooting
Preventive maintenance execution
The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end

Job Summary

  • The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end.
  • He or she will provide remote and on-site technical support for BD Pyxis automated dispensing systems located within hospitals and other healthcare facilities within the region and in accordance with our customer support agreements, exclusive of DHA/DoD facilities.
  • A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.

Matching Summary

The Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customers and business needs from end to end.

Salary

$27.80 - $43.20 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Technical support for automated dispensing systems
  • Hardware and software troubleshooting
  • Preventive maintenance execution
  • Customer-facing field service
  • Daily travel to customer locations
  • Valid driver's license required

Nice-to-have

  • Interpersonal communication skills
  • Collaborate with cross-functional teams
  • Thrive on innovation and demand quality
  • Learn and improve every day
  • Help each other be great

Key Requirements

  • Associate Degree or 3-5 years of related work experience
  • 3-5 years of Hardware/Software/IT experience
  • 24x7 on-call experience
  • Good mechanical, computer, verbal, written, and time management skills
  • Computer electronics, Windows OS, network experience
  • Meet BD's auto safety standards
  • Maintain current immunizations
  • Minimum 70 pounds weight lifting requirement
  • Meet Department of Defense SkillBridge Eligibility requirements

Work Rights

Not specified

Tailored Resume

Cover Letter