Retirement Benefits Counselor

Department of State Treasurer

North Carolina, US
Base: $47,703 - $55,209; bonus/equity: not specifi...
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Retirement benefit program explanation
Statute and legislative interpretation
Subject matter expert in retirement
** The Department of State Treasurer is seeking a Retirement Benefits Counselor to assist state and local government employees with retirement and benefit inquiries. The position requires strong customer service skills and knowledge of various retirement systems, with opportunities for training and a hybrid work environment. **

Job Summary

  • The primary purpose of this position is to assist active & retired state and local government employees, beneficiaries, employers and agencies with retirement and benefit inquiries by counseling and educating them on benefit programs.
  • This role requires explaining and applying interpretations of laws, codes, AG opinions and procedural guides related to multiple retirement systems.
  • The State of North Carolina offers excellent comprehensive benefits, including health insurance options, retirement plans, and paid leave.

Matching Summary

Match Score: 75

** The Department of State Treasurer is seeking a Retirement Benefits Counselor to assist state and local government employees with retirement and benefit inquiries. The position requires strong customer service skills and knowledge of various retirement systems, with opportunities for training and a hybrid work environment. **

Salary

Base: $47,703 - $55,209; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits package

Skills & Requirements

Must-have

  • Retirement benefit program explanation
  • Statute and legislative interpretation
  • Subject matter expert in retirement
  • Customer service and communication

Nice-to-have

  • Self-motivated and successful
  • Adaptable to hybrid roles
  • Mentoring and training new personnel

Key Requirements

  • Bachelor’s degree or equivalent combination of training and experience
  • Two (2) years of related experience
  • Must pass 8-week new hire training class
  • Must complete 9-month re-assessment and 4-week Disability training

Work Rights

Not specified

Tailored Resume

Cover Letter