Supervisor, Guest Service (lyf)

ASCOTT INTERNATIONAL MANAGEMENT PTE LTD

Singapore, Singapore
Assist residents with check-in via lyf app
Monitor room availability using pms
Handle resident complaints and queries
The Senior lyf Guard acts as a multi-faceted community leader responsible for creating an inclusive and collaborative environment for all residents

Job Summary

  • The Senior lyf Guard acts as a multi-faceted community leader responsible for creating an inclusive and collaborative environment for all residents.
  • Key duties include managing resident check-ins via the lyf app, handling facility queries, and ensuring operational efficiency through regular property rounds.
  • The role involves supervising team activities, planning community events, and resolving issues to maintain a cohesive living experience.

Matching Summary

Match Score: 85

The Senior lyf Guard acts as a multi-faceted community leader responsible for creating an inclusive and collaborative environment for all residents.

Skills & Requirements

Must-have

  • Assist residents with check-in via lyf app
  • Monitor room availability using PMS
  • Handle resident complaints and queries
  • Conduct property tours for residents
  • Ensure operational efficiency and cleanliness

Nice-to-have

  • Multi-faceted community leader mindset
  • Experience in inclusive collaborative environments
  • Ability to curate resident events
  • Proactive interaction with residents
  • Strong communication skills for diverse groups

Key Requirements

  • Prior experience in guest services or hospitality management
  • Proficiency with Property Management Systems (PMS)
  • Ability to work flexible shifts including weekends

Work Rights

Not specified

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