Customer Banking Specialist - Epping

CBA New Digital Businesses Pty

Epping, VIC, Australia
**
Exceptional customer service
Financial product sales
Problem-solving skills
** The Customer Banking Specialist position at CBA New Digital Businesses Pty in Epping, VIC, requires candidates to deliver exceptional customer service while assisting with banking needs, including home loans and financial advice. The role emphasizes building customer relationships and requires a strong commitment to understanding and supporting clients' financial wellbeing. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Epping Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** The Customer Banking Specialist position at CBA New Digital Businesses Pty in Epping, VIC, requires candidates to deliver exceptional customer service while assisting with banking needs, including home loans and financial advice. The role emphasizes building customer relationships and requires a strong commitment to understanding and supporting clients' financial wellbeing. **

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial product sales
  • Problem-solving skills
  • In-depth customer conversations

Nice-to-have

  • Financial well-being focus
  • Technology demonstration
  • Risk-adverse culture championing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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