Services Manager, Stores

Sephora Canada

Kelowna, BC, Canada
Base: cad$54,800.00 - cad$68,500.00; bonus/equity:...
On-site
Manage services, classes, and events
Beauty studio operations management
Leverage technology innovations for client experience
Manage all services, classes and events in a specific Sephora store location, supporting areas like the Beauty, Skincare and Fragrance Studio

Job Summary

  • Manage all services, classes and events in a specific Sephora store location, supporting areas like the Beauty, Skincare and Fragrance Studio.
  • Ensure Beauty Advisors are leveraging technology innovations and that staffing levels are adequate to support increased services while ensuring an efficient client check-in process.
  • Participate in performance management situations, provide timely feedback, and regularly act as Manager on Duty, engaging with Beauty Advisors and clients.

Matching Summary

Manage all services, classes and events in a specific Sephora store location, supporting areas like the Beauty, Skincare and Fragrance Studio.

Salary

Base: CAD$54,800.00 - CAD$68,500.00; Bonus/Equity: performance-based bonus opportunities; Benefits: competitive benefits program

Skills & Requirements

Must-have

  • Manage services, classes, and events
  • Beauty Studio operations management
  • Leverage technology innovations for client experience
  • Manage online reservation system
  • Plan and staff in-store events
  • Elevate artistry skills of Beauty Advisors

Nice-to-have

  • Passionate about beauty and community
  • Focus on outstanding customer experience
  • Embrace innovation and trends

Key Requirements

  • 2-4 years experience in a similar role
  • Excellent verbal/written communications skills
  • Ability to influence business partners
  • Proven ability to create teams

Work Rights

Not specified

Tailored Resume

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