Not specified; on-call allowance pyid for preferre...
Fully remote
Prior technical troubleshooting expertise
Strong knowledge in payment gateway
Experience with card issuer or fintech
The Commonwealth Bank Group is seeking a Product Support Specialist for their eCommerce team in Australia. The role involves providing customer support for payment solutions, requiring technical expertise and flexibility in working hours
Job Summary
The role involves supporting business banking customers with innovative online acquiring solutions and payment products.
Candidates must be flexible to work a rotating roster between 7am and 7pm Monday to Sunday, including holidays.
The position offers a supportive training program and the flexibility to work from home or any office around Australia.
Matching Summary
Match Score: 85
The Commonwealth Bank Group is seeking a Product Support Specialist for their eCommerce team in Australia. The role involves providing customer support for payment solutions, requiring technical expertise and flexibility in working hours.
Salary
Not specified; On-call allowance paid for preferred participation; Not specified
Skills & Requirements
Must-have
Prior technical troubleshooting expertise
Strong knowledge in payment gateway
Experience with card issuer or fintech
Ability to work rotating roster evenings weekends
Nice-to-have
Passion for finding customer solutions
Excellent communication skills
Risk mindset and proactive identification
Experience with high volume inquiries
Key Requirements
12 Month fixed term opportunity
Experience preferably with financial institution or fintech
Strong focus on collaboration and customer service