The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels
Job Summary
The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels.
Responsible for the performance management of team members, through the setting of challenging/stretching KPI objectives, providing performance feedback through monthly one on one meetings and keeping an open communication channel with the team through regular team meetings.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
Matching Summary
The Client Servicing Team acts as the first point of contact for all client issues and enquiries across our Transaction Banking products and channels.
Skills & Requirements
Must-have
Transaction Banking solutions
Client Service Team leadership
performance management
risk management
payment operations experience
client communication
Nice-to-have
proactive client service approach
collaborative working relationships
creative and innovative approach
value-added engagement
Key Requirements
5+ years Associate level payment operation experience