Customer Service Tel Rep

UPS

Medellin, CO, United States
Fully remote
Customer service experience
Handling client requests
Billing inquiries
UPS is seeking a Customer Service Telephone Representative to assist customers with inquiries related to billing, shipments, and other service-related requests. The role requires prior customer service experience and offers a rotating schedule from Tuesday to Saturday

Job Summary

  • Explore your next opportunity at a Fortune Global 500 organization.
  • Representante de Servicio al Cliente telefónico enfocado en las solicitudes de nuestros clientes con respecto a: Cobranzas, cotizaciones, envíos, entregas, procesos de exportación e importación, aclaraciones de facturación, investigaciones de pérdidas o daños e información general.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Match Score: 85

UPS is seeking a Customer Service Telephone Representative to assist customers with inquiries related to billing, shipments, and other service-related requests. The role requires prior customer service experience and offers a rotating schedule from Tuesday to Saturday.

Skills & Requirements

Must-have

  • customer service experience
  • handling client requests
  • billing inquiries
  • loss investigations

Nice-to-have

  • rewarding culture
  • talented teams
  • innovative possibilities

Key Requirements

  • Previous customer service experience
  • Tuesday to Saturday work schedule
  • Rotational shifts 1:00 am to 1:00 pm
  • 44 hours weekly

Work Rights

Not specified

Tailored Resume

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