Patient Service Rep (psr) - Med Ctr

Advocate Health

Mount Pleasant, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
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Epic electronic medical record
Insurance verification/eligibility tools
Microsoft office proficiency
** Advocate Health is seeking a part-time Patient Service Representative for their Mount Pleasant, WI location, primarily working the third shift with a holiday rotation. The role involves greeting patients, verifying insurance information, and ensuring accurate registration processes while maintaining excellent customer service. **

Job Summary

  • Greets and checks in patients, ensuring information accuracy, collecting patient responsibility, and completing registration for walk-in patients.
  • Verifies insurance benefits, obtains/calculates patient responsibility, communicates payment expectations, and identifies patients needing financial assistance.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Match Score: 75

** Advocate Health is seeking a part-time Patient Service Representative for their Mount Pleasant, WI location, primarily working the third shift with a holiday rotation. The role involves greeting patients, verifying insurance information, and ensuring accurate registration processes while maintaining excellent customer service. **

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • EPIC electronic medical record
  • insurance verification/eligibility tools
  • Microsoft Office proficiency
  • HIPAA/EMTALA rules knowledge
  • mathematical aptitude
  • effective communication skills

Nice-to-have

  • willingness to work collaboratively
  • proactive issue communication
  • public relations skills
  • customer service orientation

Key Requirements

  • High School Graduate
  • 1 year customer service or clerical experience
  • Ability to handle sensitive and confidential information

Work Rights

Not specified

Tailored Resume

Cover Letter