As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Job Summary
As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks and educate customers on in-branch technology.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Customer service in financial services
Communicate financial terms clearly
Problem solve and provide solutions
Work in a busy retail environment
Support banking needs
Process credit product applications
Nice-to-have
Act with integrity
Customer at the center
Genuine interest in career growth
Champion processes and procedures
Key Requirements
Experience in financial services, retail or hospitality