Patient Service Representative (psr) Clinic- Imaging

Advocate Health

Germantown, Tennessee, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Onsite
Hipaa compliance knowledge
Insurance verification skills
Electronic health record proficiency
Advocate Health is seeking a full-time Patient Service Representative for their Imaging Services department in Germantown, TN. The role involves managing patient records, ensuring compliance with healthcare regulations, and providing exceptional customer service in a fast-paced environment

Job Summary

  • The role serves as the foundation of the patient medical record by creating initial electronic health records and preventing duplicate entries to ensure patient safety.
  • Employees must verify complete demographic and insurance information, collect co-pays, and educate patients on financial obligations while maintaining strict HIPAA confidentiality.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their Imaging Services department in Germantown, TN. The role involves managing patient records, ensuring compliance with healthcare regulations, and providing exceptional customer service in a fast-paced environment.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match, Educational Assistance

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record proficiency
  • Cash handling and payment collection
  • High-volume multitasking ability

Nice-to-have

  • Strong customer service recovery skills
  • Experience with patient portal education
  • Collaborative team communication style
  • Ability to work independently under pressure

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

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