Business Analyst

AIG

Atlanta, US
**
Gcms platform support
Global complaints management system
Cognos or powerbi knowledge
** AIG is seeking a Business Analyst for their Atlanta office, requiring four days of in-office work. The role focuses on supporting the Global Complaints Management System (GCMS), enhancing platform performance, and driving collaborative solutions across business functions. **

Job Summary

  • The GCMS Platform Support Lead is a key role responsible to support users of the Global Complaints Management System (GCMS), drive pro-active platform improvements and assure platform stability.
  • Work with key business leaders and other partners, own the prioritization of feature and capability roadmap to assure best outcomes and investment returns.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

Match Score: 75

** AIG is seeking a Business Analyst for their Atlanta office, requiring four days of in-office work. The role focuses on supporting the Global Complaints Management System (GCMS), enhancing platform performance, and driving collaborative solutions across business functions. **

Skills & Requirements

Must-have

  • GCMS Platform Support
  • Global Complaints Management System
  • Cognos or PowerBI knowledge
  • IT and business liaison
  • proactive platform improvements
  • platform stability assurance

Nice-to-have

  • insurance experience preferred
  • data driven decision maker
  • track record in supporting change
  • customer experience enhancement
  • navigate through an organization

Key Requirements

  • 3+ years experience as Business Analyst or Product Owner
  • Insurance experience strongly preferred
  • Knowledge of PowerBI or Cognos required
  • Proven ability to navigate through an organization

Work Rights

Not specified

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