Job Summary

• This position provides customer service support and resolution of routine problems regarding client's product or services.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• three to six months relevant experience
• strong computer navigation skills
• ability to effectively communicate
• skilled in multi-tasking
• tolerance for repetitive work

Work Rights