Accommodation Enquiry Officer

ANU

Canberra, ACT, Australia
Base: $79,314 - $85,809 py; bonus/equity: not spec...
On-site
Strong administrative skills
Customer service experience
Ability to manage competing priorities
The role serves as the first point of contact for prospective and current residents regarding campus accommodation

Job Summary

  • The role serves as the first point of contact for prospective and current residents regarding campus accommodation.
  • The position involves managing the accommodation waitlist to fill vacancies and supporting the day-to-day operations of the Residential Services team.
  • The successful candidate will work within the Residential Experience Division which supports nearly 6,000 students across 15 on-campus residences.

Matching Summary

The role serves as the first point of contact for prospective and current residents regarding campus accommodation.

Salary

Base: $79,314 - $85,809 per annum; Bonus/Equity: Not specified; Benefits: 17% superannuation

Skills & Requirements

Must-have

  • Strong administrative skills
  • Customer service experience
  • Ability to manage competing priorities
  • Clear communication with diverse backgrounds
  • Organised independent worker

Nice-to-have

  • Experience with StarRez system
  • Data analysis and interpretation skills
  • Confidence working in a small team

Key Requirements

  • Rights to live and work in Australia
  • Satisfactory background check results

Work Rights

Must have rights to live and work in Australia

Tailored Resume

Cover Letter