Overnight Front Office All Rounder

Sofitel Brisbane Central

Sydney, Australia
On-site
Overnight shift front desk operations
Guest check-in and check-out
Night audit and transaction reconciliation
This is a key role that ensures smooth overnight operations, delivering exceptional guest experiences and supporting various hotel functions

Job Summary

  • This is a key role that ensures smooth overnight operations, delivering exceptional guest experiences and supporting various hotel functions.
  • We offer a terrific working environment in the beautiful Darling Harbour precinct with discounted accommodation and food & beverage in Accor hotels worldwide.
  • Accor is an inclusive company committed to diversity and inclusion, offering reasonable adjustments during the recruitment process.

Matching Summary

This is a key role that ensures smooth overnight operations, delivering exceptional guest experiences and supporting various hotel functions.

Skills & Requirements

Must-have

  • Overnight shift front desk operations
  • Guest check-in and check-out
  • Night audit and transaction reconciliation
  • Handling guest inquiries and requests
  • Security and safety checks
  • Rotating roster including weekends

Nice-to-have

  • Knowledge of Opera hotel system
  • Strong interpersonal communication
  • Problem-solving abilities
  • Ability to work independently
  • Support other hotel departments

Key Requirements

  • Previous front office or customer service experience preferred
  • Flexibility to work overnight and on public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter