Acquire.ai is seeking a Customer Care professional to support auction operations by executing customer-facing tasks using various auction platforms and logistics tools. The ideal candidate should possess knowledge of Salesforce and related systems, demonstrating strong organizational and communication skills
Job Summary
The Outsource role is responsible for executing high-volume, repeatable, customer-facing and system-driven tasks within auction operations.
This role requires a working knowledge of Ritchie Bros. auction platforms, systems (Salesforce, IP Admin), and logistics tools (VeriTread), along with disciplined adherence to SOPs and service level agreements (SLAs).
The work supports event operations by ensuring smooth buyer pickup coordination, timely system updates, and effective communication with internal and external stakeholders.
Matching Summary
Match Score: 75
Acquire.ai is seeking a Customer Care professional to support auction operations by executing customer-facing tasks using various auction platforms and logistics tools. The ideal candidate should possess knowledge of Salesforce and related systems, demonstrating strong organizational and communication skills.