Drive operational excellence and execute the service business operations strategy by standardizing wing-to-wing processes, eliminating inefficiencies, leveraging digital tools for visibility and optimization
Job Summary
Drive operational excellence and execute the service business operations strategy by standardizing wing-to-wing processes, eliminating inefficiencies, leveraging digital tools for visibility and optimization.
Analyze business operations activities to identify inefficiencies, discrepancies, outliers and eliminate manual workload.
Empower teams and drive mindset change toward continuous improvement.
Matching Summary
Drive operational excellence and execute the service business operations strategy by standardizing wing-to-wing processes, eliminating inefficiencies, leveraging digital tools for visibility and optimization.
Skills & Requirements
Must-have
Standardize wing-to-wing processes
Eliminate manual workload
Simplify operational processes
360° dashboards for visibility
Resolve system or process defects
Contractual setups in CRM (S-max)
Installed Base (IB) data management
Nice-to-have
Digitalization initiatives
Continuous improvement culture
Cross-functional team leadership
Effective decision-making capabilities
Internal and external presentations
Key Requirements
5-7 years Operational Management Experience
Bachelor’s Degree
Healthcare Business experience preferred
Expertise in CRM systems (Salesforce - Smax)
Excellent verbal, written, and communication skills in English