The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner
Job Summary
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking.
The successful candidate will contribute to the retention and expansion of all Consumer and Business Banking relationships.
Matching Summary
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
Salary
Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bilingual in English and Spanish
Retail sales or customer service experience
Strong verbal communication skills
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Proficiency with internet technology
Key Requirements
High school diploma or equivalent
Minimum of 1 year retail sales experience
Ability to handle difficult customer conversations