Customer Service Executive, Seafreight

Hellmann Worldwide Logistics SE & Co. KG

Bangkok, Thailand
Customer relationship management
Service coordination & execution
Issue resolution and escalation
The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support

Job Summary

  • The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support.
  • This is an important role within the Seafreight Department, dedicated to delivering an outstanding customer experience and building strong, long-term relationships.
  • A strong Team Spirit and a lot of fun together A safe, multi-cultural and inclusive environment Individual opportunities for growth and development.

Matching Summary

The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support.

Skills & Requirements

Must-have

  • Customer Relationship Management
  • Service Coordination & Execution
  • Issue Resolution and Escalation
  • Performance Monitoring & Reporting
  • Documentation & Compliance
  • sea freight operations

Nice-to-have

  • Team Spirit and fun
  • multi-cultural and inclusive environment
  • proactive and positive attitude
  • Adaptability and willingness to learn

Key Requirements

  • Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field
  • 2–3 years of experience in customer service
  • Proficiency in MS Office (Excel, Word, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter