**
The Japan Accounts Receivable Leader position at Solventum involves leading customer issue resolution and managing accounts receivable processes for over 2,000 clients in Japan. The role requires strong leadership skills, strategic communication, and the ability to improve operational efficiencies while fostering relationships with key stakeholders in the healthcare industry.
**
Job Summary
Lead the Customer Issue Resolution (CIR) process across Japan as part of the area leadership team —from billing to collections to dispute resolution—with full accountability for performance, strategy, and transformation.
Influence customer experience for 2,000+ clients while managing a team of mixed resources; Employees, Contract Workers and Outsource Workers.
Be part of a global, purpose-driven company improving lives by enabling better, smarter, safer healthcare.
Matching Summary
Match Score: 75
**
The Japan Accounts Receivable Leader position at Solventum involves leading customer issue resolution and managing accounts receivable processes for over 2,000 clients in Japan. The role requires strong leadership skills, strategic communication, and the ability to improve operational efficiencies while fostering relationships with key stakeholders in the healthcare industry.
**
Skills & Requirements
Must-have
Customer Issue Resolution (CIR) process
Lead a team of mixed resources
Build senior relationships with stakeholders
Deploy global process frameworks
Drive measurable results in KPIs
Nice-to-have
Lead with clarity, empathy, and accountability
Solve problems before they escalate
Improve operations using metrics, lean methods, or Six Sigma
Communicate with credibility to senior stakeholders
Key Requirements
7+ years’ experience in Accounts Receivable, Credit & Collections, Customer Service, Procurement, Finance, or Supply Chain
Track record of leading and developing high-performance teams
Fluent in English (written and spoken)
Bachelor’s degree or higher
Work Rights
Must be legally authorized to work in country of employment without sponsorship for employment visa status